FAQ

Frequently Asked Questions

How long does shipping take?

US orders ship free. Most orders begin processing within 1–3 business days, and standard delivery is 7–10 business days after shipment. Many orders ship from US warehouses; some items may ship from partner warehouses depending on availability. Items in one order may arrive in separate packages.

How do I use the SHAPE10 code?

Enter SHAPE10 at checkout for 10% off your order. It works on top of sale prices.

How does the 2 for $55 bundle work?

Pick any 2 eligible shapewear pieces from our bestselling styles and the bundle price applies automatically — no code needed. Free shipping is included.

What sizes do you carry?

XS through 3X. Check our size guide for measurements. Between sizes? We recommend choosing the size that matches your largest measurement for the most comfortable fit.

What is your return policy?

Due to the nature of our products, all sales are final except in cases of damaged, incorrect, or missing items. If your order arrives damaged or something is wrong, contact us within 7 days of delivery with your order number and photos, and we'll make it right with a refund, replacement, or store credit. See our full refund policy for details.

How do I track my order?

You'll receive a tracking link by email once your order ships. If tracking hasn't updated after a few days, reach out and we'll look into it.

How can I contact you?

Email us anytime — we typically reply within 1–2 business days.