Privacy policy

Privacy Policy

Last updated: April 29, 2026

Shaperack is a U.S.-based online store operated by Cacele from Saint Augustine, Florida. Cacele owns and operates the Shaperack website at https://shaperack.com, including our storefront, checkout, products, customer service, and related services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit Shaperack, make a purchase, create an account, sign up for emails, contact support, or otherwise interact with us.

Information We Collect

We may collect the following information:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.
  • Order information, such as products viewed, added to cart, purchased, returned, or exchanged.
  • Payment information, which is processed through Shopify and payment providers. We do not store full credit card numbers on our own systems.
  • Account information, such as login details, preferences, order history, and saved customer details.
  • Support communications, including emails, messages, photos, videos, or documents you send us about an order.
  • Marketing preferences, such as email subscription status and promotional engagement.
  • Device and usage information, such as IP address, browser type, device type, pages viewed, referring URLs, approximate location, cookies, and similar tracking data.

Technologies We Use

Shaperack is powered by Shopify. We use Shopify storefront tools, checkout, payments, fraud prevention, analytics, customer accounts, order management, and related Shopify services.

We may also use Shopify apps, Shopify CDN, Google Fonts, cookies, local storage, analytics tools, advertising or retargeting pixels, email signup tools, customer support tools, fulfillment systems, shipping carriers, and third-party supplier/fulfillment partners, including CJ Dropshipping where applicable.

How We Use Information

We use personal information to:

  • Process payments and fulfill orders.
  • Ship products and provide tracking updates.
  • Handle returns, refunds, disputes, and customer support.
  • Detect fraud, abuse, security issues, and unauthorized transactions.
  • Improve our website, products, customer experience, and marketing.
  • Send transactional messages, such as order confirmations and shipping updates.
  • Send promotional emails only where permitted or where you have opted in.
  • Comply with legal, tax, accounting, regulatory, and payment-processing obligations.

How We Share Information

We may share personal information with service providers and partners that help us operate Shaperack, including Shopify, payment processors, fulfillment partners, suppliers, warehouses, shipping carriers, analytics providers, marketing providers, fraud-prevention vendors, customer support tools, and professional advisors.

We may also disclose information when required by law, to enforce our policies, to protect our rights or customers, or as part of a merger, sale, transfer, or restructuring of our business.

We do not sell personal information for money. However, some analytics, advertising, or cookie-based activity may be considered a “sale,” “sharing,” or “targeted advertising” under certain privacy laws. Eligible customers may opt out by contacting us at support@Cacele.com.

Cookies and Tracking

We use cookies and similar technologies to operate the store, remember cart contents, keep checkout secure, understand site traffic, personalize the shopping experience, and measure marketing performance.

You can control cookies through your browser settings. Disabling cookies may affect cart, checkout, account, or personalization features.

Email Marketing

If you subscribe to promotional emails, we may send you offers, product updates, and store news. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting support@Cacele.com. We may still send non-marketing messages about orders, support requests, account activity, or legal notices.

International Fulfillment and Transfers

Because Shaperack uses e-commerce, payment, fulfillment, shipping, and supplier technologies, your information may be processed in the United States and other countries where our providers operate. These countries may have different privacy laws than your location.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No online system is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information as long as needed to provide services, process orders, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements. When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law.

Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to opt out of certain targeted advertising, sale, or sharing activities.

To make a privacy request, contact support@Cacele.com. We may need to verify your identity before processing your request.

Children’s Privacy

Shaperack is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact support@Cacele.com.

Third-Party Links

Our website may link to third-party websites, platforms, payment tools, social media pages, or services. We are not responsible for the privacy practices of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

For privacy questions, customer support, or privacy rights requests, contact:

Cacele Digital, LLC.
Operator of Shaperack
Saint Augustine, Florida, United States
Email: support@Cacele.com